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About bank99 AG

bank99 AG is an Austrian retail bank headquartered in Vienna and launched in 2020 by Österreichische Post AG to provide banking services via the national postal network and digital channels. It operates as a licensed credit institution under Austrian law and distributes products through roughly 1,700 post offices and postal partners alongside mobile and online banking. The bank’s offering targets private customers and includes current accounts with package pricing, savings and term deposits, payment cards, SEPA and international transfers, overdrafts and consumer loans, with investment and insurance services provided through cooperating partners. Account opening can be completed online or at post office counters, with identification performed via video identification or in person. Digital banking supports PSD2-compliant strong customer authentication, transfers, card controls, and electronic statements. In 2021, bank99 took over parts of ING-DiBa Austria’s retail portfolio, expanding its customer base and deposit volumes. Deposits are protected up to EUR 100,000 per depositor by the Austrian statutory deposit guarantee scheme (Einlagensicherung AUSTRIA GmbH), and the bank is supervised by the Austrian Financial Market Authority and the Oesterreichische Nationalbank within the European banking supervision framework. Fees, interest rates, and cash services at post counters are applied according to the published schedule, and foreign currency transactions or non-SEPA transfers may incur additional costs; in-person services follow post office opening hours, and most services are intended for residents of Austria with customer service primarily in German.