Raiffeisenbank Mureck eGen products, services and reviews

About Raiffeisenbank Mureck eGen

Raiffeisenbank Mureck eGen is a cooperative bank based in Mureck, Styria, Austria, and is part of the Raiffeisen banking sector in Austria. It operates as a registered cooperative with limited liability and focuses on retail and small business customers in its local area. Core services typically include current and savings accounts, SEPA payment services, debit cards, online and mobile banking with strong customer authentication, cash services and ATMs, and lending such as overdrafts, consumer loans, housing finance, and financing for small enterprises and agricultural clients. Through group affiliates, it can provide access to investment funds, securities custody, and insurance brokerage; investment products involve market risk and may not be capital guaranteed. Fees, interest rates, and terms are published in the bank’s price list and general terms, and account packages and eligibility criteria can vary by customer segment. The bank is subject to oversight by the Austrian Financial Market Authority and the Oesterreichische Nationalbank, applies KYC/AML procedures under EU and Austrian law, and processes personal data under GDPR. Deposits are protected by the Austrian statutory deposit guarantee scheme up to EUR 100,000 per depositor in line with EU rules, with separate investor compensation rules for eligible securities claims. Communication is primarily in German, with service available at the branch and via remote channels. Complaints can be submitted to the bank and, if unresolved, escalated to recognized Austrian alternative dispute resolution bodies. Opening an account generally requires valid identification and proof of residence, and additional documentation may be requested depending on the product. Availability of particular services, limits, and digital features can depend on customer status and regulatory requirements, and offerings are subject to change.