Bank of Baroda products, services and reviews

About Bank of Baroda

Bank of Baroda is a large Indian public sector bank majority-owned by the Government of India, founded in 1908 in Baroda (Vadodara) and headquartered there, with a widespread domestic branch and ATM network and an international footprint across multiple regions including the Middle East, Africa, Europe, and North America. In April 2019 it amalgamated Dena Bank and Vijaya Bank, consolidating its retail, MSME, agriculture, and corporate franchises, and it remains listed on the NSE and BSE. The bank offers standard deposit accounts, term deposits, home, auto, personal and education loans, MSME working capital and term finance, trade and cash management services, treasury and forex, NRI services, and wealth and investment products distributed through partners. Key subsidiaries and associates include BOB Financial Solutions (credit cards), Nainital Bank, and the asset management joint venture Baroda BNP Paribas Asset Management; it is also a promoter shareholder in IndiaFirst Life Insurance. Digital channels include internet banking and the bob World mobile app for payments (including UPI), transfers (NEFT/RTGS/IMPS), bill pay, and account servicing; in October 2023 the Reserve Bank of India directed the bank to stop onboarding new customers on the bob World app due to supervisory concerns related to KYC and customer acquisition practices, and the bank has stated it is working with the regulator to address the issues. Interest rates, fees, and eligibility criteria vary by product, customer segment, and geography and are published on the bank’s website and schedule of charges; standard security controls such as multi-factor authentication apply to digital transactions. Deposits are covered by DICGC insurance up to the statutory limit per depositor per bank, and complaints can be raised via branch, phone, email, online channels, and the RBI Integrated Ombudsman framework. The bank operates under RBI regulation and Basel III capital norms, with public disclosures and quarterly/annual financial reporting available to investors and customers. Debadatta Chand has served as Managing Director and Chief Executive Officer since 2023.