First Investment Bank (Fibank) products, services and reviews

About First Investment Bank (Fibank)

First Investment Bank (Fibank) is a Bulgarian bank established in 1993 and headquartered in Sofia; it operates a nationwide branch and ATM network and offers a range of retail and corporate products including current and savings accounts, consumer and mortgage loans, business lending, payment cards, cash management, trade finance and ancillary services such as leasing and asset management through affiliated entities. The bank provides online and mobile banking platforms that support routine account management, payments and transfers, and it supplies merchant acquiring and POS services for businesses; fees, interest rates and eligibility criteria vary by product and are set out in product terms available from the bank. Regulatory oversight is exercised by the Bulgarian National Bank and the bank publishes financial statements and regulatory disclosures that indicate its capital and liquidity positions; prospective customers and counterparties should consult those reports and current product terms before committing funds or taking on credit. Operational matters reported in public sources and consumer forums note variability in service speed and responsiveness across channels and products, with credit decision times and dispute resolution often dependent on case complexity; customer support is provided through branches, telephone and digital channels.