Western Union International Bank GmbH, organizační složka products, services and reviews

About Western Union International Bank GmbH, organizační složka

Western Union International Bank GmbH, organizační složka is the Czech branch of Western Union International Bank GmbH, an Austrian credit institution that operates in the Czech Republic under the EU passport regime. The home bank is licensed and primarily supervised by the Austrian Financial Market Authority within the European banking framework, while the Czech National Bank acts as the host authority for local conduct and market oversight. The branch’s activity centers on payment services connected to Western Union’s consumer cross‑border money transfers and related foreign exchange, delivered via digital channels and the brand’s agent network; account and card availability may vary by market and is subject to product rollout and local permissions. If the institution offers deposit accounts, eligible deposits are protected by Austria’s statutory deposit guarantee scheme (Einlagensicherung Austria) up to EUR 100,000 per depositor; where only payment services are provided, safeguarding follows applicable payment services rules rather than deposit insurance. Pricing for transfers and currency conversion is published before each transaction and typically includes a transfer fee and an FX margin over the prevailing interbank rate. Standard EU payment and e‑money rules apply, including customer due diligence, funds availability timelines, and dispute resolution rights. Complaints can be filed with the bank and escalated to the Czech Financial Arbiter for payment‑service disputes or to the Austrian supervisor for home‑state prudential matters. As a cross‑border branch, contractual terms generally reference Austrian law, and any accounts issued carry an Austrian IBAN.