Citibank Europe plc, Denmark Branch, Filial af Citibank Europe plc, Irland products, services and reviews

About Citibank Europe plc, Denmark Branch, Filial af Citibank Europe plc, Irland

Citibank Europe plc, Denmark Branch (Filial af Citibank Europe plc, Irland) is the Danish branch of Citibank Europe plc, an Ireland-authorised credit institution within Citigroup that operates in Denmark under EU passporting rules. The branch focuses on corporate and institutional clients, providing treasury and trade solutions (cash management, liquidity, payments and receivables), corporate lending and trade finance, foreign exchange and rates products, and markets and securities services, with digital access commonly delivered through platforms such as CitiDirect for transaction banking and CitiFX for currency execution. It is subject to the Single Supervisory Mechanism, with prudential supervision by the European Central Bank in cooperation with the Central Bank of Ireland (home state regulator), while the Danish Financial Supervisory Authority oversees local conduct and registration aspects. The branch is not a separate Danish bank; client money and assets are held under the Irish entity’s authorisation, and eligible deposits, if accepted at the branch, are protected by the Irish Deposit Guarantee Scheme up to €100,000 per depositor per institution, while certain investment business is covered by the Irish Investor Compensation Scheme (administered by ICCL) up to €20,000, both subject to eligibility and exclusions; there is no separate Danish guarantee for these exposures. Payment capabilities include SEPA and cross-border transfers over SWIFT, and the branch’s commonly used BIC is CITIDKKX. Onboarding follows standard EU requirements on anti-money laundering, sanctions, and tax transparency (KYC/AML, FATCA/CRS), with transaction and trade reporting under applicable EU rules (e.g., EMIR and MiFIR) where relevant. Pricing for services is typically negotiated bilaterally rather than offered on a retail tariff, and the branch does not market a consumer banking proposition in Denmark. Complaints are handled by the branch under its internal procedures; eligible complainants may escalate to the Financial Services and Pensions Ombudsman in Ireland, and supervisory queries fall to the Central Bank of Ireland and Finanstilsynet. As a cross-border branch, any resolution actions would be taken under the Irish/EU framework rather than the Danish deposit guarantee scheme.