BNP Paribas Personal Finance products, services and reviews

About BNP Paribas Personal Finance

BNP Paribas Personal Finance is the consumer credit arm of BNP Paribas, active across multiple European markets and selected international locations under brands that include Cetelem and Findomestic, providing unsecured personal loans, revolving credit, credit cards, point‑of‑sale financing for retailers and e‑commerce, auto loans, and in certain countries deposit and insurance products ancillary to credit. The French entity (BNP Paribas Personal Finance SA) is authorised and supervised in France, with activities elsewhere conducted through locally regulated subsidiaries; operations are split between direct‑to‑consumer digital channels and white‑label partnerships with merchants, manufacturers and marketplaces. Pricing is risk‑based and constrained by local caps where applicable; representative APRs, fees (such as origination, account or card fees) and repayment terms depend on jurisdiction, product type, amount and customer profile, and early repayment options and prepayment costs follow local law. Underwriting generally uses credit bureau data, affordability checks and identity verification; approval is not guaranteed, and arrears can lead to late fees, collections activity and negative credit reporting. Funding typically combines customer deposits in deposit‑taking entities, securitisations of receivables and intragroup lines, and performance is sensitive to employment, inflation and interest‑rate conditions, while evolving rules (including the revised EU Consumer Credit Directive) raise requirements on advertising, disclosure and creditworthiness assessment. Digital servicing features such as online account management, e‑signature and instant decisioning are available in many markets; optional insurance like payment protection may be offered but adds cost and is subject to cooling‑off and cancellation rights. Data processing is governed by GDPR and national privacy laws, and complaints are handled through internal processes and statutory ombuds or mediation schemes depending on the country. Product availability and terms vary by market; prospective customers should consult local documentation for eligibility criteria, representative examples, total cost of credit, deposit protection details where relevant, and the legal consequences of late or missed payments, and compare alternatives before committing.