Caixabank products, services and reviews

About Caixabank

CaixaBank is a Spanish universal bank with core operations in retail and commercial banking across Spain and Portugal, operating in Portugal through its fully owned subsidiary Banco BPI. The group provides deposits, payments, mortgages, consumer finance, SME and corporate lending, asset management, and insurance and pension solutions via VidaCaixa, with payments and consumer finance consolidated under CaixaBank Payments & Consumer; services are delivered through a large domestic branch and ATM network and digital channels including CaixaBankNow and the imagin brand. Following its 2021 merger with Bankia, it became one of the leading domestic institutions by assets and customers, is listed on the Spanish stock exchanges and included in the IBEX 35, and is supervised by the European Central Bank under the Single Supervisory Mechanism, including compliance with MREL requirements. Shareholding is anchored by CriteriaCaixa (linked to the “la Caixa” Foundation), while the Spanish state retains a minority position inherited from Bankia alongside a broad free float. The balance sheet is concentrated in Iberian retail and SME exposures with a significant mortgage book; earnings are driven mainly by net interest income, fees from payments, asset management, and bancassurance, and by cost measures implemented after the Bankia integration. Capital and liquidity buffers are maintained above regulatory minima, the bank holds investment‑grade ratings from major agencies, and shareholder returns have combined ordinary cash dividends with periodic share buybacks subject to supervisory clearance and internal capital generation. Key sensitivities include the trajectory of euro interest rates and funding costs, loan demand, and asset quality across households and SMEs, alongside domestic regulatory factors such as Spain’s sector levy on banks and broader ECB requirements. Competitive pressure from other Spanish banks and fintechs, continued branch optimization, and ongoing technology investment shape its operating profile, while financial inclusion and social-impact initiatives are pursued through units such as MicroBank and programs associated with the foundation.