BBBank eG products, services and reviews

About BBBank eG

BBBank eG is a German cooperative bank headquartered in Karlsruhe, founded in 1921 and historically focused on civil servants, now operating nationwide for private customers. As part of the Genossenschaftliche FinanzGruppe Volksbanken Raiffeisenbanken, it offers retail banking products including current accounts, savings and term deposits, payment cards (girocard and credit cards), consumer loans, mortgages, securities custody and brokerage via cooperative partners, building savings, pension products, and insurance. Access is provided through online and mobile banking, telephone service, and a branch network; identification is typically conducted via VideoIdent or PostIdent. Cash can be withdrawn at ATMs in the cooperative BankCard ServiceNetz; withdrawals at third-party ATMs and foreign transactions may incur fees that depend on the account and card. Pricing is structured by account model, with monthly account management and card fees varying by package; charges can apply for paper statements or additional services. Payments include SEPA transfers and direct debits, contactless functionality, and 3‑D Secure for card transactions; strong customer authentication is implemented under PSD2 using app- or device-based TAN procedures. Deposits are covered by the German statutory guarantee up to 100,000 euros per depositor per bank; BBBank also participates in the BVR institutional protection scheme, which is designed to prevent member bank insolvency but does not expand the legal claim beyond the statutory limit. The bank is supervised by BaFin and the Deutsche Bundesbank. Customers can become cooperative members by purchasing shares; membership confers voting rights on a one-member-one-vote basis, and a dividend may be paid depending on annual results. Branch coverage has been consolidated in recent years alongside a focus on digital services; product availability, eligibility, and conditions vary and are subject to change.