Emsländische Volksbank eG products, services and reviews

About Emsländische Volksbank eG

Emsländische Volksbank eG is a German cooperative bank (eingetragene Genossenschaft) serving private individuals, self-employed clients, SMEs, associations, and agricultural businesses in the Emsland region of Lower Saxony as part of the Genossenschaftliche FinanzGruppe Volksbanken Raiffeisenbanken. Its product range typically includes current accounts, savings and term deposits, payment cards (girocard and credit cards), online and mobile banking, SEPA payments, standing orders, and cash services, with fees and interest conditions set out in the bank’s Preis- und Leistungsverzeichnis and Preisaushang; account models usually involve monthly management fees and separate charges for paper-based transactions or withdrawals outside the cooperative ATM network. Lending covers overdrafts, consumer instalment loans, residential mortgages, and business financing for working capital and investment; leasing, factoring, and merchant services are available through group partners, and building society savings, insurance, and investments are distributed via affiliated firms in the cooperative network (e.g., Bausparkasse Schwäbisch Hall, R+V Versicherung, Union Investment). Access is provided through local branches, nationwide cooperative ATMs, and digital channels with PSD2-compliant strong customer authentication; identification for new accounts is commonly conducted via VideoIdent or PostIdent. As a member of the BVR institutional protection scheme (BVR Institutssicherung GmbH), statutory deposit protection up to 100,000 euros per depositor applies under EU rules, and the cooperative sector maintains additional institutional protection mechanisms; the bank is supervised by BaFin and the Deutsche Bundesbank. Customers can become members by acquiring cooperative shares, which confer voting rights; any dividend on shares depends on annual results and the members’ resolution. Complaints can be addressed through the bank’s internal process and, if needed, escalated to the ombudsman of the cooperative banking sector.