ICICI Bank UK PLC, Germany Branch products, services and reviews

About ICICI Bank UK PLC, Germany Branch

ICICI Bank UK PLC, Germany Branch operates as a third‑country branch of the UK‑incorporated bank and is located in Frankfurt am Main, serving both retail and corporate clients with a limited, deposit‑led and transaction‑focused offering rather than full‑service universal banking. The branch structure means liabilities sit with ICICI Bank UK PLC, not a separate German subsidiary, and the unit is supervised by BaFin and the Deutsche Bundesbank for local conduct and prudential requirements applicable to branches. Deposits taken in Germany are covered by the German statutory deposit guarantee scheme (Entschädigungseinrichtung deutscher Banken GmbH) up to 100,000 EUR per eligible depositor; participation in any voluntary top‑up protection would need to be verified directly as it may change. Retail activity has historically centered on online savings and term deposits for residents of Germany, with product availability, rates, and eligibility subject to periodic change, standard KYC/AML checks, and EU/GER tax reporting (CRS) and U.S. FATCA where applicable. Corporate services are oriented to cross‑border needs involving Germany, the UK, and India, including trade finance, lending within defined risk appetites, treasury solutions, and payments; documentation, collateral, and pricing follow risk‑based policies and relevant EU and German sanctions and compliance rules. Payments are typically processed through SEPA for euro transfers, with fees and FX spreads applying to non‑euro corridors; cut‑off times, value dating, and charge types (OUR/SHA/BEN) should be reviewed before initiating cross‑border transfers. The branch offers remote channels for onboarding and servicing, and provides customer support primarily in English and German; specific service hours, identification methods (e.g., Video‑Ident or Post‑Ident), and complaint handling follow German regulatory standards, including access to the German dispute resolution framework. Prospective clients should assess the narrow retail product scope relative to domestic full‑service banks, confirm current interest rates, fees, and eligibility criteria, and note that any changes to the bank’s cross‑border permissions or local regulatory status can affect product availability and protections.