Kreissparkasse Mayen products, services and reviews

About Kreissparkasse Mayen

Kreissparkasse Mayen is a public-law savings bank headquartered in Mayen (Rhineland-Palatinate) and forms part of the Sparkassen-Finanzgruppe. It operates branches and self-service locations across its district, combining counter service with advisory centers and ATM coverage through the nationwide Sparkassen network. The bank offers tiered current accounts with monthly package pricing, youth and student accounts, and optional overdrafts; a Sparkassen-Card (girocard) for domestic payments and cash withdrawals is standard, with Visa or Mastercard credit and debit cards available for travel and online use. Mobile payments via major wallets such as Apple Pay and Google Pay are supported with eligible cards and devices. Payment services include SEPA transfers and standing orders, domestic and cross-border transfers in foreign currencies (fees and exchange markups apply), and SEPA Instant Credit Transfers where enabled. Digital banking is provided via web banking and the Sparkasse app, with two-factor authentication using pushTAN or chipTAN, e-statements, secure messaging, and device-based biometrics; for businesses, EBICS/FinTS interfaces are supported for multibank treasury and file-based payments. Lending spans consumer loans, car financing, overdraft facilities, and mortgage financing including eligible public programs (e.g., KfW) subject to credit checks; business clients can access working capital and investment loans, guarantees, leasing and factoring via Sparkassen group partners, and payment acceptance (POS/e-commerce). Savings and investment options cover classic savings accounts, notice and term deposits, building-society contracts via LBS, and securities brokerage with access to DekaBank funds, ETFs, and individual securities; custody and transaction fees apply under published schedules. Insurance and retirement products are distributed through providers within the Sparkassen-Finanzgruppe; availability depends on regional partners. Typical charges include monthly account fees depending on package, fees for paper statements or manual services, charges for withdrawals at non-Sparkassen ATMs, and card annual fees; pricing and interest rates are subject to change and vary by product. Service is available in German through branches, phone, video advisory, and secure mail; opening hours and cash/coin services may be limited by location. The bank is supervised by BaFin and the Deutsche Bundesbank and participates in the institutional protection scheme of the German Savings Banks Finance Group, which aims to prevent insolvency and protects customer deposits; the statutory deposit guarantee up to 100,000 EUR per depositor per bank also applies. Complaints can be escalated to the Sparkassen ombudsman system operated by the German Savings Banks Association.