Kreissparkasse Ostalb products, services and reviews

About Kreissparkasse Ostalb

Kreissparkasse Ostalb is a German public-law savings bank serving the Ostalbkreis region, including Aalen, Ellwangen, and Schwäbisch Gmünd, and is part of the Sparkassen-Finanzgruppe. It provides retail and business banking such as current accounts with tiered pricing, debit cards (Sparkassen-Card/Girocard) and optional credit cards (Visa/Mastercard via group partners), nationwide cash access at Sparkassen ATMs, SEPA transfers and direct debits, and instant payments where available. Digital services include online banking and the Sparkasse app with pushTAN/chipTAN, e-statements, and mobile wallet support for Apple Pay and Google Pay on eligible cards. Savings and investment options cover instant access and term deposits, building society contracts via LBS, and securities custody and trading in cooperation with DekaBank and S Broker; advisory is offered by appointment. Lending spans overdrafts, consumer and vehicle loans, and residential mortgages including KfW programs; corporate clients have access to working capital and investment financing, commercial real estate lending, payments and cash management, and leasing or factoring via group affiliates. Real estate brokerage and insurance products are distributed through Sparkassen group companies, including SV SparkassenVersicherung in the region. Accounts can be opened in-branch and, for eligible applicants, online via video identification; residency, identification, and credit checks apply, and non-residents may face restrictions. Fees and interest conditions are set out in the published price and service listing and vary by account model and usage; charges may apply for external ATM withdrawals, paper statements, instant payments, or card replacements. Customer service is available through branches, phone, and secure messaging, with service hours varying by location and some sites operating as self-service points. Governance follows the savings bank model with municipal oversight; the bank is subject to German banking regulation and supervision by BaFin and the Deutsche Bundesbank. Deposits are protected through the Sparkassen-Finanzgruppe institutional protection scheme, which is recognized under the German Deposit Guarantee Act; statutory coverage generally applies up to 100,000 EUR per depositor, and the scheme is designed to prevent insolvency. The bank participates in the consumer dispute resolution scheme of the German Savings Banks Association; current terms, product availability, and pricing are published by the bank and are updated periodically.