Max Heinr.Sutor OHG products, services and reviews

About Max Heinr.Sutor OHG

Max Heinr. Sutor OHG (Sutor Bank) is a Hamburg-based private bank founded in 1921 that focuses on securities custody and investment savings for retail clients and provides white-label banking infrastructure for fintechs and financial distributors. Its offering typically includes securities accounts and savings plans, ETF-based model portfolios, and precious-metals savings; it is not a broad branch-led retail bank and everyday current accounts are not its core focus. The bank is supervised by BaFin and the Deutsche Bundesbank and is a member of Germany’s statutory deposit guarantee scheme (Entschädigungseinrichtung deutscher Banken), which protects eligible deposits up to 100,000 EUR per depositor; securities held in custody are segregated from the bank’s assets under German law, while precious metals are not covered by deposit insurance. Many customer relationships are established via distribution partners and platforms, with onboarding commonly handled through VideoIdent or PostIdent; as a service and settlement bank, Sutor often operates the reference/clearing account and the custody account behind partner offerings, and frontline support may be shared or routed via the partner depending on the contract. Pricing is product- and partner-specific and generally consists of custody/account fees, order commissions, and third-party costs; foreign currency transactions and precious-metals dealing include spreads, and additional platform fees may apply where intermediaries are involved. Access is primarily digital via online banking and a securities-depot interface, and the physical footprint is limited to its Hamburg base. Prospective clients should review the applicable price list (Preis- und Leistungsverzeichnis), special terms (Sonderbedingungen), and partner documentation to understand costs, order execution venues and custody arrangements (domestic vs. foreign), reporting, and complaint handling, as conditions vary across distribution channels.