PSD Bank West eG products, services and reviews

About PSD Bank West eG

PSD Bank West eG is a German cooperative bank focused on retail customers in a defined regional market in western Germany. As an eG, it operates on a member-owned model within the cooperative financial network (Volksbanken Raiffeisenbanken) and the PSD Bank Group, combining direct banking with a small local advisory footprint. The product range typically includes current accounts, payment cards (girocard and optional credit cards), savings and term deposits, consumer loans, construction financing and modernization loans, as well as investment and insurance options distributed through partners from the cooperative network. Account opening and service are available via online and mobile banking, telephone, and appointments, with identity verification commonly handled through PostIdent or video identification and two-factor authentication in line with PSD2. Fees and interest rates vary by account or product variant and are subject to change; card issuance, cash withdrawals outside the cooperative ATM network, and certain premium services may incur charges. Customers generally have access to the nationwide cooperative ATM network of Volksbanken Raiffeisenbanken; availability of services can depend on residence within the bank’s regional market. Deposits are protected under the German cooperative institutional protection scheme (BVR Institutssicherung), which meets the statutory deposit guarantee of up to 100,000 euros per depositor, with additional institutional support mechanisms. As a cooperative, customers can acquire shares to become members; membership entails voting rights on a one-member-one-vote basis and may include a dividend, which is not guaranteed and depends on business results. Governance follows the typical structure of management board and supervisory board, and customer complaints can be escalated to the BVR complaints office.