Sparkasse Altenburger Land products, services and reviews

About Sparkasse Altenburger Land

Sparkasse Altenburger Land is a public-law savings bank (Anstalt des öffentlichen Rechts) serving the Altenburger Land district in Thuringia and is part of the Sparkassen-Finanzgruppe. It operates local branches and self-service zones and gives customers access to the nationwide Sparkassen ATM network. The product range includes current accounts with tiered pricing, savings and term deposit options, overdrafts and consumer loans, mortgage financing, and securities services including custody accounts and DekaBank investment products; building savings contracts are typically offered via LBS, and insurance products are brokered through Sparkassen group insurers such as SV SparkassenVersicherung. Payment services cover girocard and credit cards (Visa/Mastercard), SEPA transfers and standing orders, card-not-present security via 3D Secure (S-ID-Check), and compatibility with Apple Pay and Google Pay; online banking is available via web and the Sparkassen-App with strong customer authentication using procedures such as pushTAN or chipTAN. Business clients can open commercial accounts and access lending, liquidity management, and POS/payment acceptance solutions. Fees and conditions are published in the bank’s Preis- und Leistungsverzeichnis and vary by account model, transaction type, and service package, including charges for out-of-network cash withdrawals, foreign usage, and securities services. Account opening generally requires identification and a German address; identification is supported via VideoIdent or PostIdent, and a basic payment account (Basiskonto) is available under German law. Deposits are protected through the Sicherungseinrichtung des Deutschen Sparkassen- und Giroverbandes (institutional protection scheme) recognized under the German Deposit Guarantee Act, providing at least €100,000 coverage per depositor, with additional institutional support mechanisms. The bank is supervised by BaFin and the Deutsche Bundesbank, applies PSD2 requirements including strong customer authentication, and offers customer service via branches, telephone, and secure online messaging; complaints can be escalated to the Sparkassen ombudsman if needed.