Sparkasse Bochum products, services and reviews

About Sparkasse Bochum

Sparkasse Bochum is a public-law savings bank serving Bochum and the surrounding area as part of the Sparkassen-Finanzgruppe, operating under German banking supervision (BaFin and Deutsche Bundesbank). Its product range covers current accounts with tiered pricing, savings and term deposits, domestic and international payments, debit and credit cards, consumer loans and overdrafts, mortgage financing (including access to subsidized programs such as KfW/NRW.BANK), and services for small and mid-sized businesses such as business accounts, working capital and investment loans, POS and merchant solutions, and cash management. Securities services include custody accounts and investment fund distribution via group partners, with trading and custody fees applying. Customers can use the Sparkasse app and online banking for account management, SEPA transfers and standing orders, electronic statements, and authentication via common TAN methods (e.g., pushTAN or chipTAN); branch and self-service locations provide cash withdrawal and deposit functions, safe deposit boxes at selected sites, and advisory by appointment. Card payments support contactless transactions and mobile wallets where enabled; cash withdrawals are typically free within the nationwide Sparkassen ATM network, with charges possible at third-party machines and for foreign currency withdrawals. Pricing depends on the chosen account model and channel, with monthly account maintenance fees common, potential charges for paper-based services, card issuance, instant payments, and international transfers; overdraft and loan interest rates are variable by product and credit profile. Deposit protection is provided through the Institutional Protection Scheme of the Sparkassen-Finanzgruppe, which is recognized as a deposit guarantee scheme and ensures statutory coverage up to 100,000 euros per depositor; the network’s support mechanisms are designed to prevent insolvency. Account opening is available in branch and, for many products, digitally via video identification, subject to standard KYC and local eligibility; service is primarily targeted at residents and businesses in the Bochum region. Customer support is offered via branch, phone, and digital channels, with complaints handled under the sector’s ombudsman procedure (Deutscher Sparkassen- und Giroverband). Terms, fees, and product availability are published in the bank’s price and service list and may change.