Volksbank Düsseldorf Neuss eG products, services and reviews

About Volksbank Düsseldorf Neuss eG

Volksbank Düsseldorf Neuss eG is a cooperative bank serving private and business clients in Düsseldorf and the Rhein-Kreis Neuss region, operating within the Genossenschaftliche FinanzGruppe alongside partners such as DZ BANK, Union Investment, R+V Versicherung, and Bausparkasse Schwäbisch Hall. Its offering covers current and savings accounts, term deposits, SEPA payments, girocard and credit cards issued via group partners, consumer and mortgage lending, SME and commercial financing, leasing and related services through group entities, securities brokerage and investment funds, insurance, and real estate intermediation. Access is provided through a local branch and self-service network and via online and mobile banking with strong customer authentication using app- or chip-based TAN procedures; standard functions include transfers, standing orders, card controls, and electronic statements, with additional features depending on the account package. Cash services are available across the cooperative VR-BankCard ServiceNetz of ATMs; fees may apply at third-party machines and for foreign use. Pricing is set out in the bank’s price and service notices, with monthly account fees common and separate charges for cards, paper-based transactions, and optional services. Deposits are covered by the BVR Institutssicherung scheme recognized under German law up to 100,000 euros per depositor; the institutional protection system also aims to prevent insolvency but does not alter statutory limits or eliminate risk in resolution scenarios. Membership is offered via cooperative shares with voting rights and a possible dividend subject to earnings and member resolution; dividends are not guaranteed and invested share capital is at risk. Account opening follows German KYC requirements via branch, VideoIdent, or PostIdent, and may involve residency, tax, and language criteria; product availability, service hours, and compatibility with digital wallets vary by product and time. The institution is supervised by BaFin and the Deutsche Bundesbank; prospective customers should review current terms, fees, and disclosures on the bank’s official channels before applying.