Volksbank Franken eG products, services and reviews

About Volksbank Franken eG

Volksbank Franken eG is a regional German cooperative bank serving retail customers, self-employed clients, and SMEs in Franconia as part of the Volksbanken Raiffeisenbanken network. Organized as a registered cooperative (eG), it is owned by member-customers and operates with a management board and supervisory board under German cooperative law. The bank offers current accounts with tiered pricing, savings and term deposits, consumer and mortgage lending, and SME banking including working-capital finance and investment loans; pricing and conditions are set out in its Preis- und Leistungsverzeichnis and vary by account model and service channel. Payments coverage includes SEPA transfers, standing orders, and girocard issuance, with optional credit cards (Mastercard/Visa) via the cooperative network; cash withdrawals are typically free at ATMs in the BankCard ServiceNetz, while third-party ATM and in-branch services may incur fees. Online banking and the VR Banking app provide access to accounts, transfers, and card controls, with PSD2-compliant strong customer authentication via TAN app and chipTAN options; businesses can use EBICS for cash management. Securities brokerage and custody are available through the cooperative financial group infrastructure, including access to funds from Union Investment and services linked to DZ BANK; building savings contracts are offered via Bausparkasse Schwäbisch Hall, insurance via R+V Versicherung, and merchant acquiring and POS solutions via VR Payment. Deposits are protected up to EUR 100,000 per depositor by the statutory scheme BVR Institutssicherung GmbH; the sector’s institutional protection (BVR Sicherungseinrichtung) also aims to prevent bank failures. The institution is supervised by BaFin and the Deutsche Bundesbank. Account opening is available in-branch and online with VideoIdent/PostIdent in line with German KYC rules; eligibility, rates, and fees depend on customer profile and product, and credit is subject to underwriting.