Volksbank Kempen-Grefrath eG products, services and reviews

About Volksbank Kempen-Grefrath eG

Volksbank Kempen-Grefrath eG is a regional German cooperative bank based in North Rhine-Westphalia that serves private and business customers in and around Kempen and Grefrath. Organized as an eingetragene Genossenschaft, it is owned by member-customers with voting rights and is part of the Genossenschaftliche FinanzGruppe with DZ BANK as central institution. The bank provides standard retail and SME offerings, including current accounts, savings and term deposits, consumer loans, mortgages, business accounts, working capital and investment financing, SEPA payments, and cash services; it typically issues girocards and offers credit cards in cooperation with group partners. Securities brokerage and custody are available through the cooperative network (e.g., DZ BANK/Union Investment), insurance is commonly placed via R+V Versicherung, and building society products via Bausparkasse Schwäbisch Hall; leasing and related solutions are offered through affiliated providers, so customers may hold products with multiple group companies. Access is via local branches and ATMs, with withdrawals possible across the cooperative BankCard ServiceNetz; online banking and the VR BankingApp cover routine functions such as transfers, standing orders, e-statements, and card controls, with PSD2-compliant strong customer authentication and support for contactless and, where eligible, mobile wallet payments. The institution is supervised by BaFin and the Deutsche Bundesbank and participates in the BVR institutional protection scheme recognized under EU law, supplemented by the voluntary protection scheme of the cooperative sector. Pricing follows published schedules and depends on the chosen account model and usage, with separate charges possible for in-branch transactions or paper statements; interest rates and fees change over time, so the current price list and product terms should be reviewed. The bank’s strengths lie in locally delivered relationship banking within a defined catchment area and access to the wider cooperative network for specialist products, while limitations include a narrow geographic footprint, reliance on partner entities for certain services, and a product set and digital feature scope that align with group standards rather than a bespoke national or international platform.