Volksbank Oldenburg eG products, services and reviews

About Volksbank Oldenburg eG

Volksbank Oldenburg eG is a regional cooperative bank based in Oldenburg, Lower Saxony, and part of the Volksbanken Raiffeisenbanken network under the Bundesverband der Deutschen Volksbanken und Raiffeisenbanken (BVR). As an eingetragene Genossenschaft, it is member-owned; customers can typically acquire cooperative shares to become members, with one vote per member and the possibility of a dividend, which is not guaranteed. The bank focuses on retail and small to mid-sized business clients in its local market, offering current accounts, savings and term deposits, consumer loans, mortgages, and business financing, alongside payments services (SEPA transfers, standing orders, direct debits) and card products (girocard and commonly Mastercard/Visa credit cards). Securities custody and investment services are commonly provided via group partners such as Union Investment and DZ BANK, insurance products via R+V Versicherung, and building savings via Bausparkasse Schwäbisch Hall; availability depends on the specific product line-up at the institution. Access channels include local branches and service points, telephone support, online banking, and the VR Banking App operated on the Atruvia IT platform, with PSD2-compliant strong customer authentication (e.g., app-based TAN such as SecureGo plus or chipTAN); e-statements and limit controls are standard. Cardholders generally have fee-free cash withdrawals at cooperative ATMs within the BankCard ServiceNetz (around 15,500 machines nationwide); withdrawals at third-party ATMs and foreign usage usually incur fees. Mobile wallet compatibility (e.g., Apple Pay/Google Pay) and SEPA Instant Credit Transfers are available at many institutions in the cooperative network, but activation and card eligibility depend on the issuing bank and account type. Pricing for account packages, cards, paper statements, overdrafts, securities custody, and transfers is set by the bank and published in the Preis- und Leistungsverzeichnis; terms and interest rates change over time. Deposits are protected by the BVR Institutssicherung GmbH (ISG), an institutional protection scheme recognized as a deposit guarantee scheme with coverage up to 100,000 EUR per depositor under EU rules, and the institutional support is designed to help prevent bank insolvency; supervision lies with BaFin and the Deutsche Bundesbank. Complaint handling follows statutory procedures and the cooperative sector’s ombudsman scheme at BVR. The bank’s offering suits customers seeking a locally oriented institution with standard German retail and SME banking services, while those requiring extensive international services or fully standardized nationwide pricing should review conditions and availability before opening an account.