Volksbank Wickede (Ruhr) eG products, services and reviews

About Volksbank Wickede (Ruhr) eG

Volksbank Wickede (Ruhr) eG is a regional German cooperative bank based in Wickede (Ruhr), serving private and business customers in its local catchment area of North Rhine-Westphalia. As an eG, it operates under the cooperative model with member voting rights; customers can typically acquire cooperative shares subject to terms and availability, and any dividend is determined annually by resolution and not guaranteed. The bank’s product set covers current accounts, savings and term deposits, consumer loans, mortgages and construction financing, business accounts and working-capital facilities, as well as securities brokerage and investment funds distributed via the cooperative financial network (e.g., Union Investment), building society savings and home finance via Bausparkasse Schwäbisch Hall, and insurance brokerage via R+V Versicherung. Payment services include SEPA transfers and direct debits, standing orders, girocard and credit cards (Visa/Mastercard) issued through the cooperative group, contactless payments, and merchant acquiring and POS solutions offered via group partners; mobile wallet support is available where enabled. Cash access is provided through the nationwide cooperative BankCard ServiceNetz; withdrawals outside that network may incur charges. Digital banking is available through online banking and the VR Banking app operated by the cooperative IT provider (Fiducia & GAD IT AG), with two-factor authentication and standard security procedures; functionality and supported devices depend on the current app version. Pricing follows published account packages and fee schedules (Preis- und Leistungsverzeichnis), with monthly account fees, card fees, and transaction- or service-based charges depending on usage and channel; paper-based services typically cost more than digital channels. Credit issuance is subject to creditworthiness, collateral, and KYC/AML checks; investment and securities products carry market and issuer risk, and insurance products involve underwriting criteria and exclusions. The bank is supervised by BaFin and the Deutsche Bundesbank, is a member of the Bundesverband der Deutschen Volksbanken und Raiffeisenbanken (BVR), and participates in the BVR institutional protection scheme; statutory deposit protection up to 100,000 EUR per depositor applies under EU rules, and the BVR scheme is designed to protect member institutions and, indirectly, customer deposits, without creating a separate legal entitlement beyond statutory coverage. Branch-based advisory and service hours are limited to the region, with appointments and remote channels available for most routine banking tasks; specific conditions, interest rates, and fees are set locally and are subject to change.