Western Union International Bank GmbH Niederlassung Deutschland products, services and reviews

About Western Union International Bank GmbH Niederlassung Deutschland

Western Union International Bank GmbH Niederlassung Deutschland is the German branch of Western Union International Bank GmbH, an Austrian credit institution headquartered in Vienna. The bank operates in Germany under EU passporting rules; prudential supervision is led by the Austrian Financial Market Authority and the Oesterreichische Nationalbank, while BaFin and the Deutsche Bundesbank oversee certain host‑state conduct and reporting requirements. Where the bank offers deposit-taking products, customer deposits are covered by the Austrian statutory deposit guarantee scheme up to EUR 100,000 per depositor; protection is provided by the Austrian system, not a German scheme. In the German market the institution focuses on digitally delivered payment accounts, payment cards, and cross‑border transfers that connect to Western Union’s money movement infrastructure; the range and availability of products, including any savings options, has varied over time and is subject to change. Pricing depends on the product and customer profile, and international transfers typically include an exchange‑rate margin in addition to any stated fees. Account opening is remote with standard KYC/AML checks and eligibility tied to residency and verification outcomes. Day‑to‑day use relies on mobile and web channels; there is no retail branch network for walk‑in services in Germany. Payments support SEPA and international transfers, and cards use strong customer authentication and 3‑D Secure where applicable. The bank publishes regulatory disclosures and financial statements and is subject to CRR/CRD capital and liquidity rules. Complaints follow the bank’s internal process and can be escalated through the applicable Austrian dispute‑resolution and EU cross‑border mechanisms. Key considerations include reliance on a non‑German deposit insurer, a narrower product set than full‑service German banks, and the cost structure of FX and international payments.