Permanent TSB products, services and reviews

About Permanent TSB

Permanent TSB (PTS/ptsb) is an Irish retail and SME-focused bank headquartered in Dublin, operating through Permanent TSB p.l.c., with a listed holding company (Permanent TSB Group Holdings plc) on Euronext Dublin and the London Stock Exchange. It is authorised by the Central Bank of Ireland and supervised within the EU’s Single Supervisory Mechanism, with eligible deposits covered by the Irish Deposit Guarantee Scheme up to €100,000 per depositor per institution. The bank provides personal current accounts, savings and term deposits, residential mortgages, consumer loans, and SME lending capabilities expanded by the 2023 transfer of selected Ulster Bank performing loans and a number of branches. Distribution combines a nationwide branch presence with online banking and a mobile app; digital wallets such as Apple Pay and Google Pay are supported, and access uses Strong Customer Authentication. Current accounts generally carry a monthly maintenance fee and defined transaction terms; pricing, interest rates and eligibility criteria are published in the bank’s tariff and are subject to change. Payment services include SEPA transfers and international payments via SWIFT; multi-currency functionality is limited compared with specialist providers. Capital and liquidity ratios disclosed in recent annual reports exceed minimum regulatory requirements, profitability has benefited from higher interest rates, and the stock of non-performing loans has declined versus earlier years; the bank has previously been fined by the Central Bank of Ireland in relation to legacy tracker mortgage failings and undertook remediation. Credit ratings for the bank and its debt are assigned by major agencies and may be revised. Account opening typically requires Irish residency, identification and PPS number, with standard anti-money-laundering checks. Customer support is available via branches, phone and digital channels, and processing times vary by product. Prospective customers should review the latest schedule of fees, terms and conditions, and product disclosures before applying.