TWIST (Banca Valsabbina SCpA) products, services and reviews

About TWIST (Banca Valsabbina SCpA)

TWIST is a digital payment account and card offered by Banca Valsabbina SCpA, an Italian cooperative bank headquartered in Brescia and supervised by the Bank of Italy; the product is managed through a mobile app and is designed for everyday spending, transfers, and basic money management. The account provides an Italian IBAN for SEPA transfers and direct debits, supports a physical and virtual payment card on an international circuit with contactless and 3‑D Secure for online purchases, and offers standard app controls such as card freeze/unfreeze, spending limits, and real‑time notifications. Funding is typically via SEPA transfer, with additional reload options and card features defined in the bank’s Foglio Informativo; fees generally cover issuance and maintenance, ATM withdrawals, foreign currency transactions, and certain reload or transfer types, with cost levels varying by plan and usage. Cash withdrawals are available at ATMs in Italy and abroad, subject to limits and charges; exchange rates follow the card scheme plus any bank markup listed in the price schedule. Onboarding requires standard KYC, including a valid ID and Italian tax code, and is completed via remote identity verification within the app; customer support is available digitally and through the bank’s branch network, though the product is positioned for app‑based servicing. Security follows PSD2 strong customer authentication, including biometric access and dynamic authorization codes; card and account settings can be adjusted in‑app to manage risk. Banca Valsabbina is a member of the Italian deposit guarantee scheme (FITD) for eligible bank deposits up to the statutory limit, but coverage depends on the specific legal nature of the TWIST account; users should verify whether their plan is a current account or a prepaid/e‑money instrument and review protections accordingly. The service suits users who want a straightforward Italian IBAN with card and app controls, while those needing extensive branch services, premium international withdrawal allowances, or advanced banking products should confirm availability and fees in the latest documentation before opening.