Revolut bank products, services and reviews

About Revolut bank

Revolut is a digital financial platform that provides app-based current accounts, cards, payments, and adjacent services, offering banking services in select markets through Revolut Bank UAB (a Lithuanian-licensed bank passported in parts of the EEA) and operating as an e-money institution or via partner banks in others, including the UK and the US. Account opening is completed in-app with standard identity verification and ongoing compliance checks; availability, product sets, and limits vary by country and plan. Customers can hold and exchange multiple currencies, receive local account details in certain currencies (for example, IBAN in EUR and sort code/account number in GBP for eligible users), and make international transfers over local rails or SWIFT; fees, exchange markups (including typical weekend markups), and monthly allowances apply and differ by tier. Revolut issues Visa or Mastercard debit cards with physical, virtual, and disposable virtual options, supports mobile wallets such as Apple Pay and Google Pay in supported regions, and provides card controls like freeze/unfreeze and per-transaction limits; ATM withdrawals have monthly fee-free allowances with charges beyond those caps, and third-party ATM operator fees may apply. Revolut offers paid tiers (e.g., Premium, Metal, Ultra) that increase limits and add features such as travel benefits or insurance delivered by third-party providers; pricing and inclusions are jurisdiction-specific and subject to change. Savings and interest-bearing products are structured differently by region: in EEA markets where Revolut Bank UAB operates, eligible deposits are covered by the Lithuanian deposit guarantee scheme up to €100,000 per depositor per institution; in the UK, standard e-money account balances are safeguarded but not FSCS-protected, while certain “Savings” products use partner banks that may provide FSCS coverage subject to partner and product terms; in the US, eligible funds placed with program banks may receive FDIC insurance up to applicable limits, depending on program bank allocation. Trading features (availability varies) include access to equities, ETFs, precious metals, and cryptoassets through Revolut group entities or external partners; these involve separate fees (commissions, spreads, and exchange fees), carry market and counterparty risk, and may be restricted by local regulation, with custodial and execution arrangements differing by product and region. Business accounts are available with multi-user controls, corporate cards, multicurrency balances, payment approvals, invoicing, and API integrations, on tiered pricing. The app implements standard security controls, including biometric login, 3D Secure where supported, and strong customer authentication; fraud monitoring and sanctions screening are in place, which can trigger transaction reviews or temporary account restrictions as part of regulatory compliance. Customer support is primarily delivered via in-app chat with varying response times and priority for higher tiers; phone lines are limited and typically focused on card security. Revolut does not operate branches, cash and cheque handling is limited, and product features, fees, limits, and protections depend on residency, plan, and the specific legal entity or partner providing the service; users should review current terms and regulatory disclosures for their country before relying on particular features or protections.