Banco de la Nación Argentina, Sucursal en España products, services and reviews

About Banco de la Nación Argentina, Sucursal en España

Banco de la Nación Argentina, Sucursal en España is the Spanish branch of Argentina’s state-owned Banco de la Nación Argentina, operating under Banco de España authorization as a third-country bank branch and focused chiefly on cross-border banking between Spain and Argentina. The branch typically concentrates on corporate and trade-related services—EUR accounts, term deposits, SEPA and SWIFT transfers, foreign exchange, remittances to Argentina, documentary credits, guarantees, collections, and trade finance—while offering selective services to individuals with professional or personal ties to Argentina. Account opening is generally handled in person and requires standard KYC documentation (passport and NIF/NIE, proof of address, tax residency details, and evidence of source of funds; companies must provide constitutive documents and beneficial ownership information), and nonresident procedures may apply where relevant. Day-to-day access is usually via branch and a basic online banking platform for payments and account monitoring; product breadth and retail conveniences (cards, broad ATM access, consumer lending, mobile features) are limited compared with universal Spanish retail banks. Pricing follows a published tariff of commissions and expenses, with typical charges for international transfers and FX; interest on deposits and loan terms are often negotiated depending on relationship and tenor. The branch must comply with Spanish and EU conduct and payments rules, including PSD2 for payment services and AML/CFT requirements that can entail enhanced due diligence for cross-border flows; transactions to and from Argentina may be subject to that country’s exchange regulations and documentary checks, which can affect timing, limits, and FX conditions. Eligible deposits placed with the Spanish branch are generally protected up to €100,000 per depositor by Spain’s deposit guarantee scheme, subject to legal conditions and the branch’s participation status as set by regulation; customers should confirm current coverage directly with the bank before placing funds. Complaints are handled by the institution’s customer service unit, with escalation to the Banco de España claims service if the bank does not resolve a payment-services issue within 15 days or other complaints within the statutory period. Service is primarily in Spanish, with English support typically available; business hours follow standard Spanish banking schedules on weekdays. This setup suits companies and individuals needing trade finance, treasury, and transfer capabilities tied to Argentina, while it is less aligned with general-purpose everyday retail banking in Spain.