Banco Pichincha España, S.A.. products, services and reviews

About Banco Pichincha España, S.A..

Banco Pichincha España, S.A. is the Spanish subsidiary of the Ecuadorian Banco Pichincha group, operating as a licensed credit institution headquartered in Madrid with a limited physical presence supplemented by digital channels. In Spain it also uses the commercial brand Pibank for its online savings business; deposits placed with Pibank and Banco Pichincha España are held at the same institution and share the same coverage limit under the Fondo de Garantía de Depósitos (up to €100,000 per depositor, per institution). The bank focuses primarily on retail banking, providing current and savings accounts, term deposits, payment cards, SEPA transfers with Spanish IBANs, and international transfers; it has also offered mortgage lending in Spain, subject to eligibility and changing market conditions. It is supervised by Banco de España within the framework of the European Central Bank’s Single Supervisory Mechanism and is subject to EU capital, liquidity, and conduct rules (CRR/CRD and related regulations), publishing annual financial statements and regulatory disclosures. Account opening, fees, interest rates, and product availability depend on the bank’s prevailing terms and customer profile, and conditions may change; standard identification and anti–money laundering checks apply. Customer service and complaints follow Spanish regulations, with escalation routes that include the bank’s customer service department and, if needed, the Banco de España claims service. Compared with large domestic banks, the institution operates a narrower product set and smaller network, with an emphasis on straightforward deposit products distributed online.