FCE Bank Plc Sucursal en España products, services and reviews

About FCE Bank Plc Sucursal en España

FCE Bank plc Sucursal en España is the Spanish branch of FCE Bank plc, the captive finance arm of Ford Motor Credit Company, focused on automotive financing rather than general retail banking. In Spain it distributes credit through Ford’s dealer network and direct channels, offering products such as standard installment loans, personal contract purchase with a final balloon payment, operating and finance leasing for private and business users, and wholesale financing for dealers (e.g., floorplan and working-capital facilities). It does not operate as a deposit-taking bank for the public in Spain and does not market current accounts, cards, or savings products, so deposit-guarantee coverage is not a relevant feature of its offering. Pricing on retail finance typically depends on vehicle model, term, customer credit profile, and manufacturer incentives; campaigns may feature subsidized APRs, while contracts can include origination or administration fees and compensation for early repayment within the limits set by Spanish consumer credit rules. PCP and leasing agreements carry specific conditions (e.g., mileage and wear-and-tear on return, balloon payment to obtain ownership, or early termination costs), and default may lead to repossession under the terms agreed. Eligibility usually requires Spanish residency, proof of income, and credit checks using internal scoring and external databases; business customers may be asked for financial statements and tax documentation. The branch is registered in Spain as a branch of a foreign credit institution and operates under applicable Spanish law for conduct and consumer protection matters; the bank is part of the Ford Credit group’s prudential framework. Customer service and account servicing are handled via dealers, call centers, and online tools for payments and statements, with options for early settlement and contract management. Complaints follow an internal process and, if not resolved, can be escalated to the Banco de España’s complaints service. Contracts require maintaining valid vehicle insurance, and customers should review total cost, optional ancillary products (such as GAP or payment protection sold via intermediaries), and any fees or conditions tied to promotional offers before signing.