Caisse d'épargne et de prévoyance Ile-de-France products, services and reviews

About Caisse d'épargne et de prévoyance Ile-de-France

Caisse d’épargne et de prévoyance Île-de-France is the Île-de-France regional savings bank of the Caisse d’Épargne network within Groupe BPCE, organized under a cooperative model with sociétaires and serving retail customers, professionals, associations, and local authorities in the Paris region. It offers current accounts and payment cards, regulated and unregulated savings products (including Livret A, LDDS, and LEP subject to eligibility, as well as PEL/CEL), consumer credit and home loans, insurance and protection policies distributed through partners, and services for businesses and the public sector such as cash management, payments, and financing. Access is via a branch network across the region and digital channels (web and mobile app) supporting account management, transfers, card controls, and strong customer authentication in line with PSD2 requirements. Pricing is set out in published tariffs, with monthly package fees for account and card bundles and separate charges for specific services such as overdrafts, international operations, and cash handling; loan rates and terms depend on individual files and regulatory affordability rules. The bank is supervised by the Autorité de Contrôle Prudentiel et de Résolution, and eligible deposits are covered by the Fonds de Garantie des Dépôts et de Résolution up to the statutory limit per depositor and institution. Customer service is available in branch, by phone, and online, with a formal complaints process and recourse to an independent mediator as provided by French regulation. Prospective clients should consult the latest fee schedule, product documentation, and contractual terms to confirm conditions, eligibility, and costs before opening an account or subscribing to a product.