Ma French Bank products, services and reviews

About Ma French Bank

Ma French Bank is a 100% mobile banking brand operated by La Banque Postale in France, offering app-based current accounts with a French IBAN, SEPA transfers, and a Visa debit card on immediate debit. The lineup typically includes Compte Original (entry tier), Compte Idéal (premium tier with broader insurance and benefits), and WeStart for teens (with parental controls); pricing is subscription-based and varies by tier, with additional charges possible for certain operations and foreign currency use as per the published tariff. Accounts are opened via smartphone onboarding or through La Poste points of sale, with standard identity verification; eligibility generally requires residence in France and age of majority for adult accounts. The app provides real-time notifications, card freezing/unfreezing, spending limits, and budgeting tools such as savings “pots” and round-up features, along with options to create group money pots and split bills. There is no authorized overdraft and cheques are not issued; direct debits and standing orders are supported, while cash and cheque handling options are more limited than at traditional branch-based accounts. The Visa card supports contactless payments and is compatible with major mobile wallets, and cash withdrawals are available at any ATM accepting Visa, subject to plan-based and foreign exchange fees where applicable. Customer service is delivered remotely (in-app chat, phone, and digital channels), and the service adheres to PSD2 security requirements including strong customer authentication. Deposits are protected by the French deposit guarantee scheme (FGDR) up to the statutory limit, as Ma French Bank operates under the regulatory umbrella of La Banque Postale. Prospective customers should review the current fee schedule, limits, and insurance terms for each plan, as well as any conditions attached to optional services.