Monabanq. products, services and reviews

About Monabanq.

Monabanq is a French online bank launched in 2006 and part of the Crédit Mutuel Alliance Fédérale ecosystem, offering current accounts with paid monthly plans and no minimum income requirement. Accounts include a choice of Visa debit cards (with immediate or deferred debit subject to approval), optional overdraft, joint accounts, and standard French payment features (SEPA transfers, direct debits, virtual and mobile payments via Apple Pay/Google Pay/Paylib). Cash and check deposits are available through Crédit Mutuel–CIC ATMs and check mail-in, which distinguishes it from many online-only competitors; ATM withdrawals at Crédit Mutuel–CIC are typically included, while out-of-network withdrawals can incur charges depending on the plan. Foreign currency card payments and withdrawals vary by package, with higher-tier plans including fee waivers and insurance services linked to premium cards. The mobile and web apps support budgeting tools, card controls (limits, locking), and instant SEPA transfers where enabled; transfer ceilings, card limits, and instant transfer fees depend on the selected plan and customer profile. Savings products include regulated accounts (such as Livret A/LDDS for eligible residents) and bank book accounts, plus life insurance and consumer loans via group entities; mortgage solutions may be available through partners, subject to eligibility. Customer service is based in France with extended hours on weekdays and Saturday, reachable by phone, secure messaging, and chat; there are no physical branches for account servicing. Account opening is done online with standard KYC (ID, proof of address, tax details) and may require an initial deposit; residency, age, and risk checks apply. Pricing is structured around four main packages that differ by card type, included services, and foreign usage conditions; there is no free plan, and à la carte fees apply for certain operations (out-of-network ATM use, replacement cards, incident fees, and international services on entry plans). Security follows PSD2 strong customer authentication, and deposits are covered by the French deposit guarantee scheme (FGDR) up to the legal limit per depositor per institution. This positioning targets users seeking access to a large ATM network for cash and check handling without income conditions, in exchange for a recurring fee and plan-based pricing for international and premium features.