Sparkasse Düren products, services and reviews

About Sparkasse Düren

Sparkasse Düren is a public-law savings bank serving the Düren district in North Rhine-Westphalia and is part of the Sparkassen-Finanzgruppe. It offers current accounts with model-based monthly fees, savings and term deposits, consumer loans, mortgages, and business banking for SMEs and municipalities. Payment services include SEPA transfers and direct debits, international transfers via SWIFT, and (where enabled) SEPA instant payments; pricing follows the published price list, including fees for account packages, cards, and overdrafts. Customers typically receive a Girocard and can obtain Visa or Mastercard credit or debit products with 3D Secure (S-ID-Check); mobile payments are supported via the Sparkasse app and, for eligible cards, Apple Pay and Google Pay. Online and mobile banking use pushTAN or chipTAN under PSD2, with e-statements and notifications, and giropay for person-to-person transfers. Cash access is provided through the Sparkassen network of ATMs across Germany; withdrawals at third-party or foreign ATMs and foreign-currency card transactions usually incur fees. Securities services cover brokerage via the group’s platform and DekaBank funds, and insurance products are distributed through Sparkassen-Finanzgruppe partners. Deposits are protected up to EUR 100,000 per depositor under the German statutory scheme; in addition, the Sparkassen-Finanzgruppe’s institutional protection scheme is designed to safeguard member institutions and their liabilities. The bank is supervised by BaFin and the Deutsche Bundesbank. Account opening is available online or in branch with standard identification procedures; service is primarily in German and non-residents may face limitations. Complaints can be escalated to the German Savings Banks Association’s ombudsman after the bank’s internal process. Current conditions and rates are published on sparkasse-dueren.de.