Bank of Ireland products, services and reviews

About Bank of Ireland

Bank of Ireland is a large retail and commercial bank headquartered in Dublin and operating under Bank of Ireland Group plc, with core markets in the Republic of Ireland and the United Kingdom (including Northern Ireland). It offers current and savings accounts, payment services, mortgages, personal loans, credit cards, small-business and corporate lending, cash management, treasury and markets, as well as wealth and insurance solutions through subsidiaries and partnerships, notably New Ireland Assurance and Davy (acquired in 2022). The group distributes services through a nationwide branch and ATM network alongside digital channels; online and mobile banking support strong customer authentication, biometric login, and major mobile wallets such as Apple Pay and Google Pay. In Ireland, standard personal current accounts use a flat monthly maintenance-fee model with separate charges for certain services; fee structures and eligibility vary by product segment, and different terms apply in the UK via Bank of Ireland (UK) plc. The bank participates in the Irish Deposit Guarantee Scheme, which protects eligible deposits up to €100,000 per depositor per institution in the Republic, while UK deposits with Bank of Ireland (UK) plc are covered by the Financial Services Compensation Scheme up to £85,000. Bank of Ireland provides merchant acquiring through BOI Payment Acceptance, a joint venture with EVO Payments, and supports SEPA payments and international transfers via SWIFT. Recent strategic actions include completing the transfer of KBC Bank Ireland’s performing loan portfolios in 2023 and ongoing branch rationalisation aligned with greater digital usage. The Central Bank of Ireland fined Bank of Ireland €100.5 million in 2021 over past tracker-mortgage failings, and the group has experienced occasional service disruptions, including an ATM outage in 2023. The institution is regulated by the Central Bank of Ireland in the Republic and by the Prudential Regulation Authority and Financial Conduct Authority for its UK operations. Product availability, rates, and fees change frequently; customers should confirm current terms directly with the bank before applying.