Elavon Financial Services DAC Luxembourg Branch products, services and reviews

About Elavon Financial Services DAC Luxembourg Branch

Elavon Financial Services DAC, Luxembourg Branch is the Luxembourg outpost of Elavon Financial Services DAC, an Irish designated activity company authorized and supervised by the Central Bank of Ireland, with branch activities in Luxembourg overseen for certain conduct matters by the Commission de Surveillance du Secteur Financier (CSSF). The branch focuses on merchant acquiring and payment processing rather than retail banking, providing card acceptance for major international schemes and selected alternative payment methods across point-of-sale, e‑commerce, and in-app channels, with support for 3‑D Secure 2, tokenization, and digital wallets. Services typically include multi-currency processing, settlement in a range of currencies, recurring billing capabilities, dynamic currency conversion where applicable, chargeback management, and an online reporting portal; technical access is commonly via certified terminals, payment gateways, and APIs. Pricing is contract-based and generally comprises interchange, scheme fees, acquirer margin, terminal or gateway charges, cross-border and currency conversion markups, and ancillary items such as chargeback and PCI non-compliance fees; early termination provisions and minimum terms may apply. Onboarding and underwriting follow standard AML/KYC requirements (corporate documentation, ultimate beneficial owner identification, business model review), with risk-based reserve or collateral requirements possible. Settlement times, funding cut-offs, and holds vary by currency, risk profile, holidays, and operational configurations. The firm is a PCI DSS Level 1 service provider and operates under EU/EEA frameworks including PSD2 (strong customer authentication) and GDPR; cross-border data transfers, where used, are typically governed by recognized transfer mechanisms. As the EU home-state supervisor, the Central Bank of Ireland remains the primary prudential regulator; customer complaints are handled by Elavon’s complaints process and may be escalated to the Financial Services and Pensions Ombudsman in Ireland, while the CSSF acts as the host authority for the Luxembourg branch. Elavon Financial Services DAC is part of U.S. Bancorp; the Luxembourg branch’s solutions and risk tolerances are aligned to that group’s acquiring policies and may exclude certain higher-risk sectors under card scheme and regulatory rules. Eligible deposits, if any are taken by the Irish credit institution, fall under the Irish Deposit Guarantee Scheme; merchant settlement arrangements are governed by the applicable acquiring contract terms.